Refund policy
Return & Refund Policy
Returns We accept returns within 30 days of the delivery date. To be eligible, items must be unused, unworn, and in their original packaging with all tags attached.
Non-Returnable Items The following items are not eligible for return:
- Final sale items
- Items marked as non-returnable at the time of purchase
- Used or damaged items (not due to our error)
How to Initiate a Return To start a return, contact us at [your email address] with your order number and reason for return. We'll provide instructions on where to send your item.
Refunds Once we receive and inspect your return, we'll notify you of the approval status. Approved refunds are processed to your original payment method within 5–10 business days. Please note your bank or card provider may take additional time to post the credit.
Exchanges We do not offer direct exchanges. If you'd like a different item, please return your original purchase and place a new order.
Damaged or Incorrect Items If you received a damaged or incorrect item, contact us within 7 days of delivery at [your email address] and we'll make it right.
Dropshipped Items Some products ship directly from our supplier partners. Return eligibility and processing for these items follows the same policy above, but return shipping may need to go to the supplier's location. We'll provide the correct address when you initiate a return.